How Intelligent Are Your Emotions?

There has been a lot of buzz in recent years about the importance of emotional intelligence (EI). In his article in Inc., John Rampton includes a compelling quote from Psychology Today: “Emotional intelligence is the ability to identify and manage your own...

Insure? Ensure? Not Sure?

How well you use the tools of language can have a subtle yet crucial impact on your authority status, especially among those who value the effective expression of ideas. TRUE CONFESSION: It is my firm belief that good grammar is good business; and that bad grammar...