Communicating with other people can be somewhat challenging at times. So what do you do when someone catches you flat footed and starts aiming an angry tirade at you? Do you get defensive and start yelling back, which only raises the temperature of the (so-called) conversation … [Read more...] about Tips for Handling an Angry Person
Good manners can have either a positive or a catastrophic effect on your relationships, both in business and in your personal life. Seemingly simple conversations, such as arranging appointment times, or responding to compliments, have the potential to either reflect well on you or not. How … [Read more...] about The Subtle Power of Please and Thank You
I often liken effective communication and public speaking to a 3-legged stool. You need all 3 legs on a 3-legged stool, or it will fall over. In my view, the 3 legs of effective communication are: WHAT - What is your message? HOW - How are you presenting it? ALLOW - Are you getting … [Read more...] about The Most Crucial Element of Effective Public Speaking
When it comes to effective public speaking, grammar is important, yet I sometimes hear even the most accomplished presenters pause a little uncertainly before coming out with one of the three pronouns me, myself, or I. Unfortunately, it's often the wrong one. Could that person sometimes … [Read more...] about Do You Stumble over Me, Myself, or I When You Speak?
Do you sometimes suffer from public speaking anxiety? Are you ever anxious when you have to speak in public? Do you sometimes experience a dry mouth, shaking hands, or some other uncomfortable sensation? It is perfectly natural to feel somewhat nervous before giving a speech, picking up … [Read more...] about Tips for Handling Last Minute Speaking Nerves
How would you rate your networking communication skills? Do you enjoy connecting with other people at these types of events, or are you one of those folks for whom networking events are pain and torture? Do you sometimes feel uncomfortable, even sleazy when conversing with other people at what … [Read more...] about 2 X 3 Top Networking Communication Tips