by Marjorie Saulson | Communication, Uncategorized
One sure way to put your audience to sleep (any audience – on stage, online, on the phone, etc.) is to share your message in a monotone. Adding vocal variety not only helps to keep the eager attention of the people listening to you, it also enables you: To allow...
by Marjorie Saulson | All, Business Skills, Communication
Here’s an important question. How does a bad boss communicate? The answer? With orders: “You will do this or that!” And how do we react to being ordered to do something? I don’t know about you, but I immediately go to my terrible twos and say, “No way! I...
by Marjorie Saulson | All, Communication
It has long been my contention that everything is based on relationship. Not only do we like to spend time with people we like; we also tend to prefer to do business with people we like. Fortunately, we don’t have to have grown up as a totally likable person, as...
by Marjorie Saulson | All, Communication
One of the communication concerns clients have shared with me is about being able to come across as an expert in their field without turning people off. In other words, they want to be able to speak with authority without sounding like a jerk. This is the topic of the...
by Marjorie Saulson | All, Business Skills
I once read in a novel (of all places) that you cannot begin to find the right answers until you have asked the right questions. So what are the right questions to ask yourself when you are in the process of either starting or expanding your business (or any important...