by Marjorie Saulson | All, Business Skills, Communication
It is a commonly understood truth in business that the best prospective client or customer is a person who has been referred to you by someone who is a trusted advisor and resource. Prospects who are referred to you by someone they trust come with two singular...
by Marjorie Saulson | All, Business Skills, Communication
Have you ever had the misfortune to end up in conversation with someone who continually looks at life through mud-colored glasses, who pollutes his or her life with constant negativity (not to mention the lives of those who have to listen to this garbage)? These...
by Marjorie Saulson | All, Communication
There has been a lot of buzz in recent years about the importance of emotional intelligence (EI). In his article in Inc., John Rampton includes a compelling quote from Psychology Today: “Emotional intelligence is the ability to identify and manage your own...
by Marjorie Saulson | Communication, Videos
Are your in-person communication skills feeling a bit rusty after spending so much of the time in lockdown due to the pandemic? Do you feel a little nervous about how well you’ll be able to communicate with people face to actual face, once you get out into the...
by Marjorie Saulson | All, Business Skills, Communication, Videos
Here’s an important question. How does a bad boss communicate? The answer? With orders: “You will do this or that!” And how do we react to being ordered to do something? I don’t know about you, but I immediately go to my terrible twos and say, “No way! I...
