by Marjorie Saulson | All, Communication
There has been a lot of buzz in recent years about the importance of emotional intelligence (EI). In his article in Inc., John Rampton includes a compelling quote from Psychology Today: “Emotional intelligence is the ability to identify and manage your own...
by Marjorie Saulson | Communication, Videos
Are your in-person communication skills feeling a bit rusty after spending so much of the time in lockdown due to the pandemic? Do you feel a little nervous about how well you’ll be able to communicate with people face to actual face, once you get out into the...
by Marjorie Saulson | All, Business Skills, Communication, Videos
Here’s an important question. How does a bad boss communicate? The answer? With orders: “You will do this or that!” And how do we react to being ordered to do something? I don’t know about you, but I immediately go to my terrible twos and say, “No way! I...
by Marjorie Saulson | All, Communication, Marketing, Videos
Let’s take a look at why it’s so easy to be salesy instead of persuasive. And this is where a true confession comes in because when I first started out in business, I was very salesy. And why? I really believe in the value of what I’m offering. So I...
by Marjorie Saulson | All, Business Skills, Communication, Videos
One of the communication concerns clients have shared with me is about being able to come across as an expert in their field without turning people off. In other words, they want to be able to speak with authority without sounding like a jerk. This is the topic of the...
