Are You Referral Ready?

It is a commonly understood truth in business that the best prospective client or customer is a person who has been referred to you by someone who is a trusted advisor and resource. Prospects who are referred to you by someone they trust come with two singular...

How Intelligent Are Your Emotions?

There has been a lot of buzz in recent years about the importance of emotional intelligence (EI). In his article in Inc., John Rampton includes a compelling quote from Psychology Today: “Emotional intelligence is the ability to identify and manage your own...

Do You Talk AT People or WITH People?

 Are your in-person communication skills feeling a bit rusty after spending so much of the time in lockdown due to the pandemic? Do you feel a little nervous about how well you’ll be able to communicate with people face to actual face, once you get out into the...