Sometimes I run across people who seem to view the phrases please and thank you as empty social forms that are not really necessary in our modern world, and actually deem them as bordering on being a useless affectation.
I respectfully and firmly beg to differ!
When used with the proper intention and tone, please and thank you provide the grease that enables the wheels of personal, social, and business interactions to move smoothly in the right direction.
Think about it. Do you really like it when someone orders you around? Aren’t you much more likely to respond favorably to a request rather than to an order?
The word please indicates a request. Failing to use it (or some other words that make it clear that you are making a request) is much more likely to elicit a no in response to what many people will probably interpret as an order.
To get more yeses, consider adding more pleases to your language when you would like someone else to do something you want them to do.
Thank you is an equally powerful phrase to use, especially if you want people to keep doing things for you that you would like them to do.
Everyone appreciates being acknowledged for any service or favor rendered. Failure to express that appreciation can almost guarantee the likelihood of future requests not being granted, or being granted grudgingly at best.
This phenomenon reminds me of one of my mottoes from my work as a professional volunteer, which often requires finding other people to help out with whatever tasks are at hand, for no reward beyond knowing that they are doing a good deed, and that their efforts are acknowledged and appreciated.
The first time you forget to thank someone may be the last time you see that person.
Always remember: Good manners are good business. And they certainly can help to enhance one’s personal relationships as well.
What are your thoughts on the subject of good manners being good for business? Does this idea make sense to you or not?
Excellent reminder. Thank you for holding a standard and modeling what you teach. I appreciate you.
And I appreciate you and your kind words as well.
Coming from a generation where we were taught to say Please and Thank You, I can’t imagine not using politeness and good manners in business and in everyday life.
Sadly, people often forget it and yes, can get misunderstood.
These 2 words always made sure the photocopy guy and the tea lady gave my work and my coffee top priority. And yes, I did appreciate them.
Thank you so much for confirming my belief, with specific examples, in the power of using these words generously and as often as possible.
I absolutely agree!! I go a bit overboard with these words because they add a kindness energy to a world that seems to be getting increasingly unkind